Privacy policy

Last updatet: 25.11.2024.

Privacy Policy for SIA Mammybox and Colors and Wonders

SIA Mammybox (“Mammybox,” “Colors and Wonders,” “we,” “us,” or “our”) is fully committed to safeguarding the privacy of our customers. This policy explains how we collect, use, store, and disclose personal data (as defined below) you provide to us, or that we collect, in compliance with applicable data protection laws.

For any questions or concerns about our data practices, please reach out to us: forcolorsandwonders@gmail.com 

1. Information We Collect and How We Use It

To fulfill your orders and provide customer service, we need certain personal data, collected at the time of order, which may include:

  • Personal Information: Title, Name, Address, Telephone Number, Email Address, and Marketing Preferences.
  • Order Details: Information on products purchased, purchase history, and transaction details.
  • Analytics and Preferences: Information on how you interact with our website to improve our services and provide tailored offerings.

Credit card details are encrypted at the time of entry and not stored on our systems post-transaction. Your information is private and stored securely, with access limited to authorized personnel.

Legal Basis for Processing- We process data on the grounds of fulfilling contractual obligations, legitimate interests such as direct marketing, customer insights, and service improvement, and with your consent where required.

2. Marketing Communications & Managing Preferences

When you choose not to opt out of marketing communications, we may use your information to send tailored offers, updates, and product news through email, SMS, or catalog mailings. You can opt-out anytime by:

For digital advertisements, we may use platforms like Facebook, Google, and Instagram. To disable targeted ads on these platforms, adjust your settings within each platform’s privacy controls.

3. Customer Insights & Service Improvement

To better understand your preferences, we analyze your order history, preferences, and engagement. Occasionally, we may send surveys to improve your experience. If you wish to limit our use of data for this purpose, please email us at forcolorsandwonders@gmail.com .

4. Data Processors

We work with select data processors to fulfill orders and manage customer communications, including:

  • WordPress and Woocomerce: Hosts our e-commerce platform and stores order data on secure servers.
  • MailChimp: Sends email communications.
  • Facebook, Google, Instagram: Provide targeted advertising services; data shared includes email, marketing preferences, and purchase history.

Each processor adheres to GDPR and other applicable data protection regulations.

5. Data Retention

We retain customer data for seven years post-last purchase unless you request deletion as outlined below.

6. Your Rights

You have rights over your personal data under applicable data protection laws, including:

  • Access: Request information on data we hold about you.
  • Amendment: Correct any inaccuracies.
  • Deletion: Request deletion of your personal data.
  • Marketing Preferences: Adjust your marketing preferences at any time.

To exercise these rights, please email us at forcolorsandwonders@gmail.com . We may require identity verification before processing your request.

7. Disclosures

We do not share your personal data with third parties except as outlined in this policy and in compliance with applicable data laws.

8. Security of Payment Information

Your credit card information is encrypted at checkout through secure gateways, following PCI-DSS standards. Transaction data is stored only as needed to complete purchases and is deleted thereafter.

9. IP Addresses and Cookies

We collect IP addresses to administer our website and provide an audit trail for unauthorized access. Cookies are also used to enhance site functionality, analytics, preferences, and targeted advertising.

Types of Cookies Used
  1. Functionality Cookies: Allow site navigation and essential features.
  2. Analytics Cookies: Help us understand site usage for improvements.
  3. Preference Cookies: Save user preferences for a customized experience.
  4. Targeting Cookies: Deliver relevant ads and limit ad frequency.

To manage or delete cookies, refer to your browser’s help settings.

10. Montonio Payment Methods

To offer Montonio payment options, we may share contact and order details with Montonio to assess eligibility. For further details, see https://montonio.com/

11. Changes to Our Privacy Policy

Updates to this policy will be posted on this page, and we may notify you via email of significant changes. Please review this policy periodically to remain informed.

12. Contact Us

For questions or feedback regarding this policy, please contact us at forcolorsandwonders@gmail.com .