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Return policy
We ask that all items be returned to us within 30 days of your order dispatch date (or 14 days for sale items), in perfect, saleable condition.
Please note: Delivery fees are non-refundable.
Items Condition
All items must be returned new, unused, and in original Colors and Wonders packaging (including gift-packaged items).
Multipacks
Colors and Wonders can only accept back whole items. Please note, sets, multipacks, etc., are considered as one item and cannot be partially returned.
Cannot Accept for Return
To ensure every return is handled fairly, we cannot accept a return or exchange underwear and personalized products.
Return Process
Returns that do not meet our policy will not be accepted and will be sent back to the customer. Once received by our warehouse, returned items are processed within 10-14 working days.
To take care of our planet, we don’t include any printed returns labels or paperwork with our orders. To place a return please fill out the return form